Case Study

Why did Hurlingham Eye Care Services first take the B Impact Assessment?

In order to get GIIRS rated

What matters most to your company?

High quality eye care for Nairobi.

What did you learn by taking the Assessment?

We learned about the importance of having formally written policies. This practice would create permanence, transparency, and accountability for things that we already were doing. We also learned about our impact on the environment. Our business had not considered many issues, like the proper disposal of medical waste or what happens to the waste after it is picked up, until we reviewed the Assessment. We had to involve our employees in this so that they were not only aware of but also owned this initiative.

What did you do as a result of taking the Assessment?

We are just finalizing our employee manual - one example of us starting to be more transparent and communicative with our employees. We have also started measuring how much time we spend on our free eye care clinics for the less fortunate - if we don't track this or take pictures of it, it makes it hard for us to communicate about it.

Quote

We had to involve our employees in [the Assessment] so that they were not only aware of but also owned this initiative. Dr. Kahaki Kimani, Director

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