This metric set includes indicators of scale, service quality and health outcome for health care product providers e.g. contraception, bednets, sterile hospital equipment, medicines. You may pair this set of metrics with the Health IBM in the B Impact Assessment (or the Reach Metrics metric set) and Serving In-Need Customers metric set.

Metric Answer Options Source
Total number of patients/beneficiaries served during the last reporting period. Fill-in #  
If relevant, total number of patients/beneficiaries who were provided new access to health products and services as a result of your company. Fill-in #  
Total number of caregivers trained/served during the last reporting period. Fill-in # IRIS (PI2998)
If your company/facility has conducted satisfaction surveys for patients/beneficiaries during the last reporting period, what % of those surveyed were "satisfied" with the services provided? Fill-in %  
Client retention (or re-subscription) rate for the last reporting period Fill-in % IRIS (PI9319)
Total cost savings generated by the product during the last reporting period Fill-in $  
Please provide a brief description of how the cost savings are calculated. Textbox  
Is your company able to demonstrate any evidence of health improvements for beneficiaries served, relative other benchmarks (such as over multiple reporting period, or as compared to a wider population base)? 1. Yes
2. No
 
Please provide a brief description of the outcomes identified above and the benchmarks utilized. Textbox  
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